closed.captioning
***For Closed Captioning Concerns Only***
Any messages sent to the captioning e-mail addresses or phone number that are NOT related to closed captioning will be deleted.
Please Contact Our Captioning Hotline:
Phone 717-375-2498
Fax 717-375-4052
Email: cc@wjal.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Please include as much of the following detailed information as possible so we can better assist you:
Describe the problem you are experiencing
Date & time of problem
Name of the program
Community you are located in
How you receive WJAL-TV (ie: Antenna, Cable or Satellite)
If Cable or Satellite, please include name of your service provider
Written Closed Captioning Complaints Should Be Directed to the Following:
Jason Green
Operations Manager
WJAL TV
262 Swamp Fox Rd
Chambersburg, PA 17202
Before sending a formal written complaint, we recommend you first contact our Captioning Hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
